A lot of reading, research, great discussions and hard thinking followed. The first product is an expression of our values:
- Always do the right thing.
- Value relationships above all.
- Have fun!
Four P’s of Greatness:
Attitude and hard work are important but they will never be a substitute for skills and ability. You don’t have to be a superstar to be Productive, but you do have to be good at what you do. And this, of course, is often much easier said than done.
As simple as it sounds, not everyone believes or is capable of doing this. Many feel if they are Productive, they shouldn’t need to be Positive. And while being Positive is like breathing to some, it truly can be very difficult for others. But we believe it is central to greatness. No single thing has so significantly transformed us than the implementation of the Positive P. And it is not like we were so negative before! This emphasis on Positivity has given us a new energy that now accompanies everything we do, and it is this energy that fuels us in our quest for greatness. One more important point about Positive? Neutral is not positive. Only Positive is Positive. If you are not actively lifting people up, you are not being Positive.
We all have our beliefs, but one thing we can all agree on is to treat others as we would like to be treated ourselves. When someone is principled, you know how he or she is going to act and you know they can be trusted. There can be no real communication without trust and without communication, nothing can get done. How do we want to be treated? This can also be a tricky thing sometimes. Some like the direct approach. Others prefer a little more subtlety and encouragement. What do we all want? Respect, feedback that is job focused and not personal, encouragement, and a little compassion.
OK. So someone is great at their job and is positive and principled. To be truly great, however, it is not quite enough. To be truly great you need that something “extra”, and that quality we capture in our final P, Proactive. A proactive person doesn’t just do his or her job and react to whatever it comes at them. By instinct and nature, question, learn, push and strive. Proactivity is the special sauce of Greatness! Proactivity is what causes a person to stop and pick up a piece of trash instead of walking right over it, and it is what causes a boy scout to stop while rushing to the way to the ball field to help an old lady across the street. Proactivity is at the heart of our humanity and is ultimately where all innovation and positive change comes from.
One final note on the 4 P’s. Perfect is definitely not on the list. We all possess the Four P’s to varying degrees. One thing we now discuss regularly is that we all have our strong P and our weak P, and how can we work accordingly to look for help from others where we are weak and help others where we are strong. No one gets a perfect score on all four P’s though, and that is not only OK, it is actually great, for that is what keeps life and work interesting and fun – the constant challenge to learn, grow and improve.
McCool’s Pools specialize in residential pool service and pool equipment repair. Our Pool Techs are NSPF Certified in pool maintenance and pool water chemistry. We provide most services for any of your backyard needs. McCool’s Pools are known for their consistency, integrity, reliability and trustworthy pool service and home management
McCool’s Pools & Home Management provides Residential Pool Service including Weekly Service, Repairs and Sales. Steve has been servicing Pools since 2005 and has been expanding the Home Management side the last 3 years. Together they fit perfectly and we are very passionate about what we do.
Our Home Management is A+ as we adapt to all your needs whether you are away for a few days, weeks or months. Our clients have in-trusted us to enter their homes and run water, ride motorcycles to keep batteries charged, we can also grab the essentials from grocery store upon your arrival.
Steve and best friend Sara have a blended, unique family of 4 kiddos and a new grandson as of August. Brian and his wife Shemeka also have a blended family with 3 kids and a new granddaughter. The family is extremely important to us, we carry the same family values into our business as we do at our home. We strongly believe in integrity, trust, leadership and hard work.
Steve has been in and around the Pool Service Industry for 10+ years. He came out to Arizona after studying Criminal Justice in College at College of Southern Idaho. He found that being outside 9 out of 12 Months in Arizona was life-changing. He grew up in the southwest corner of Wyoming so the Desert was all new to him. His Fiance Sara is a rare native of AZ. She has been able to help him adapt in the hot months and guided him to be able to find the desert as beautiful as his home with mountains, pines and fresh air.
Brian was born in Missouri and grew up in Scottsdale Arizona and has been married for 15 years and has 3 children. Brian has 20+ years experience in sales and marketing with expertise is in social media, customer acquisition, and retention. He has owned and operated multiple online businesses over the years and has a passion for people and relationships.