Google Review 06/02/2019

Great job on filter cleaning. Brian spent a good deal of time making sure the pool was in good shape for the summer. Reset my pump timer for more accurate cleaning time. Thanks. Will use again for service

Google Review 04/01/2020

Brian came out with his landscaping crew and did a great job. There was a huge load of gravel to wheelbarrow to the front and back yard. They worked like busy bees and were done in no time. The team was very friendly and courteous.

Facebook Review 03/31/2020

They have been amazing to work with!! Thank you Brian:)

Google Review 03/03/2020

We have used many pool service companies over the years and Steve at McCools Pools is above and beyond the very best! We have an older pool pump and Steve is always outstanding at helping us to get the most mileage out of our existing pump. His repair work and service fees are always very reasonable in cost and top notch quality. We will have to replace our pump in the near future, but will do so with great confidence in using McCool’s pools. Thank you Steve for the continued outstanding service!!

Google Review 02/28/2020

They did a great job and reasonably priced.

Yelp Review 02/19/2020

Amazing Service! We have used many pool service companies over the years and Steve at McCools Pools is above and beyond the very best! We have an older pool pump and Steve is always outstanding at helping us to get the most mileage out of our existing pump. His prompt responses, repair work and service fees are always very reasonable in cost and top notch quality. We will have to replace our pump in the near future, but will do so with great confidence in using McCool’s pools. Thank you Steve for the continued outstanding service!!

Google Review 02/16/2020

After a year and going through 4 different landscaping companies in that time I finally called McCools.
You would find it hard to believe if I ran you though the sheer muppitry of those other landscaping people so I won’t.
I only wish I had taken before photo’s of our embarrassing yard prior to McCools coming yesterday.
As amazed as we have been with those others we are equally amazed with the job McCools did yesterday.
Thanks guys we really appreciate it and hope your around for many years to come to look after our pool and yard.

Google Review 02/05/2020

Excellent service at a fair price point. McCools has been servicing my pool and spa for over a year now and they have been excellent.

Google Review 02/03/2020

Our yard looks amazing!! Thank you so much for taming our jungle and working so hard to ensure everything looks perfect 👌🏼

Yelp Review 01/27/2020

Steve and the whole McCools team are top notch. I had a home warranty nightmare to get some old filter equipment fixed after falling apart. The home warranty company dispatched a really dishonest service who was shady and clearly in the home warranty companies pocket. Steve helped get the situation handled correctly and covered in a real partnership style. Sky is also a great tech and leaves my pool in perfect condition after each weekly cleaning.

Yelp Review 1/27/2020

This company is amazing they cleaned up my yard and did a great job on our landscaping. The yard looks incredible check out the before and after

Google Review 01/25/2020

Brian and his crew were very nice professionals and got my job done quickly. Thank you so much.

Google Review 01/20/20

Positive: Punctuality, Quality, Responsiveness, Value

Google Review 01/15/2020

I have been a very happy customer for 2 years now. They truly do excellent work and care about their staff as well as their customers. I am new to owning a pool, so when I have questions, they are always very helpful. I highly recommend!

Yelp Review 12/29/2019

I have been a very happy customer for 2 years now.  Steve and his team are way better at servicing and support than other vendors I have had.  I greatly appreciate the caring for customers and their own staff.  I also like the weekly status reports with photos, when the work is complete.  I highly recommend Steve and his team for great service and keeping your pool clean and safe!

Yelp Review 09/09/2019

Steve McCool came to fix our pool and provided exceptional service.  He was timely responding to my texts and came out within a couple of days (I contacted him on a Friday or Saturday and he was here Monday).  Steve was very professional, knew exactly how to make the repair, and was super friendly.

I will be sure to use them again and will highly recommend them to my friends with pools.

Thanks again, Steve.

Yelp Review 08/06/2019

We’ve had McCool Pools as our pool service provider since we moved to Cave Creek. Coming from Chicago, I had no idea how to use or maintain our pool. Steve and team are absolutely wonderful – always helping our family out and ensuring our pool is safe and clean. I haven’t met a more courteous and responsible team!  Thanks McCool Pools for taking care of our family!

Google Review 07/01/2019

Friendly and knowledgeable! The pool was serviced and repaired within a couple of days and we were able to enjoy our pool once again!

Google Review 05/01/2019

I can not stress how good of a decision it is to choose McCool pools for any pool service needs.

Our project was to replace our 20 year old rusty propane heater with a new one. From the research phase, financing, installation and finally teaching me how to use it, Josh and Brett from McCool pools helped us through the entire process seamlessly.

Communication was prompt, professional, consistent and put my wife and I totally at ease. Our process start to finish was about three weeks due to a few speed bumps that threatened the project entirely several times (dealing with a gas company, a 20 year old propane tank, and a financing CSR who seemed to have never worked with an account before). Through it all, Josh and Brett stuck with it–somehow without my feeling any pressure at all.

I am most excited to point out that through the entire process communication and logistics were conducted through calls, texts and emails. Not until today did I meet either Josh or Brett face to face!

A contractor who is competitive, builds trust through excellent customer service and who can get the entire job done so I can come home to a brand new pool heater (for the first time in 5 years) and THEN meet face to face so he can show me how to use it is beyond worth recommending.

Google Review 05/01/2019

McCool Pools have done a superb job of fixing my pool from a disastrous pool company previously. Their knowledgeable staff has gone over and above what is needed to fix problems. I HIGHLY recommend them!!!!!!

Google Review 04/25/2019

Great service, friendly and professional pool and maintenance service. Steve and the team do a great job and I highly recommend them to anyone.

Yelp Review 04/24/2019

We’ve appreciated the consistency in quality Steven and his team bring. Customer service is excellent – team is responsive and trustworthy. I would highly recommend McCool’s pools to anyone looking for a company to perform regular maintenance or one time fixes.

Google Review 04/16/2019

Timely replies to my questions and requests along with top notch, reliable service. Rarely do I not have to micro manage a vendor, but with McCool’s my landscape and pool maintenance are on cruise control.

Yelp Review 02/03/2019

Awesome. Good communication, great service,
Nice guys! As a new pool and desert homeowner, they’ve taught me a lot and am really happy to have them!

Google Review  01/25/2019

Steve took over my pool and my rental house and he dies a great job and can handle equipment issues as well

Yelp Review 11/13/2018 (Click Here to view)

I visited my rental property and the pool water was cloudy and the chemical readout was off.  The tenant gave me the number of McCools pool as the company servicing the pool.  At First, there was some disagreement between myself and the technician who was servicing my rental.

Bottom line:  Tenant was responsible as well.  The business owner called immediately and addressed the issue. I have changed my review and appreciate his professionalism.

Yelp Review 08/03/2018

Great company and very responsive. They came out and replaced our old single speed pool pump with a variable speed pump. The install was quick and the new pump runs like a dream. We also had them replace a burned out light in our spa. Even though it took them a couple of trips to finish the job, they did a great job. (Nothing on them – the cord length for the light wasn’t long enough so they needed to drain the spa some.) The owner and the employees were great. We will definitely be going back to them for any of our future pool needs. We highly recommend them.

Yelp Review 07/22/2018

I was looking for someone to maintain our yard and found Zach and McCools Home Management through Nextdoor.  At this point we cannot be more pleased.  Zach has done a great job communicating his arrival times both when he was looking to bid on the job as well as when he was going to do the work.   I read a previous review mentioning communication issues and I think that was an unfortunate case of poor timing and unforeseen circumstances. I have not met the other owners but I sense Zach understands he is in a competitive service business and knows communication and timely service is very important to maintain and build a business.

Zach’s work was excellent.  What I was most impressed with is his strong work ethic for a gentlemen in his mid 20’s.  He could be an example for a number of people I know and see.  He has a nice understanding of the native landscape and plants and our yard has never looked better.

We received three or four bids and their pricing was right in line with others. Why I picked McCool is I did not have to send  reminder texts or wait a week for a bid.   Another thing I appreciate is their billing system. You receive an email and can pay immediately with a credit card. No scrambling to run inside and get the checkbook like I have had to do with others when the work is complete. We are very pleased we chose Zach and McCools to take care of our yard.

Yelp Review 07/07/2018

I needed some fast cleanup for our front yard before company came in.  I called five landscape companies and only one did I find a live body.   I spoke to Zach he put me on the immediate schedule and actually worked on the Fourth of July.  He completely transformed our front yard I didn’t even know the problems that we had till he got rid of all of them.  In addition he staked a couple of trees, repaired a dripper pipe and put new dripper’s in a few new pots, all for an incredible price.  We will use them monthly!

Facebook Review 06/29/2018

EXTREMELY pleased with the Steve and his crew at McCools Pools & Home Management. Upon purchasing a home, I decided one of my household duties would be to take care of our new pool. After a few months, it was becoming more and more of a struggle. With a young Labrador who constantly is jumping into our pool it became more of an annoyance to keep our pool clean. I gave up as I couldn’t keep up with the maintenance. Upon looking for a pool cleaner in town I was referred over to Steve and McCools Pools. From the beginning, I felt extremely comfortable working with Steve. The communication was flawless! He came in and did an assessment and was able to come in the next day to get to work. After a couple of hours, I noticed a tremendous difference. There’s also a couple of other things I’d like to get done to our pool in the future, and Steve did not hesitate and told me he could get the job done. I can’t tell you enough of how comfortable I feel working with him and his company. And on top of that, they deliver the service they set out on doing. If you are looking to get your pool service/need some work done to it, I would give my 100% approval to McCool Pools & Home Management.

Yelp Review 06/29/2018

EXTREMELY pleased with the Steve and his crew at McCools Pools & Home Management. Upon purchasing a home, I decided one of my household duties would be to take care of our new pool. After a few months, it was becoming more and more of a struggle. With a young Labrador who constantly is jumping into our pool it became more of an annoyance to keep our pool clean. I gave up as I couldn’t keep up with the maintenance. Upon looking for a pool cleaner in town I was referred over to Steve and McCools Pools. From the beginning, I felt extremely comfortable working with Steve. The communication was flawless! He came in and did an assessment and was able to come in the next day to get to work. After a couple of hours, I noticed a tremendous difference.  There’s also a couple of other things I’d like to get done to our pool in the future, and Steve did not hesitate and told me he could get the job done. I can’t tell you enough of how comfortable I feel working with him and his company. And on top of that, they deliver the service they set out on doing. If you are looking to get your pool service/need some work done to it, I would give my 100% approval to McCool Pools & Home Management.

Yelp Review 06/27/2018 (View Here)

The guy that came to clean and service my pool was very friendly and told me what he was going to do step by step and put me at ease about the process he was doing when I told him this was my first house with a pool.

Yelp Review 06/27/2018

Steve McCool is my hero!  My saltwater pool needed immediate attention due to many factors and Steve was knowledgable, responsive and willing to come over on the weekend to identify the problems and prepare his maintenance plan. Two days later he arrived with the necessary tools and equipment to return my water quality to its clear and beautiful state. Our expensive, energy efficient equipment was at risk of rapid deterioration and Steve got it all back in peak running order.  I am grateful for his expertise and relieved to have found him on Yelp.

I look forward to working with someone who cares about my house and pool almost as much as I do!

Yelp Review 06/20/2018

We were having issues with our pool equipment. Steve and Brian came out the very next day. They provided excellent customer service from start to finish. After they repaired a few parts and switched out our sand filter for a cartridge filter our pool is running better than ever. I loved that they left the work area very clean. This company is my go-to from now on.

Google Review 05/03/2018

Had Steve out to acid wash one of my best customer’s pool. He did an outstanding job for them! Professional and courteous at all times. Work was completed ahead if schedule and he cleaned up the area perfectly. Thanks Steve & McCool’s Pools!

Google Review 05/02/2018

Steve is a knowledgeable professional who quickly assisted us with repairs to our pool after moving into a new home. Further, he took the time to explain how best to care for our “new” pool. Job well done and more than fair pricing.

Google Review 04/21/2018

I hired Steve McCool to take over pool service at my house as I wasn’t happy with the former companies billing system. It was good timing because my pool motor and pump died right before I called him. Steve replaced the old equipment within a week and got the pool back in running order. Billing went on a credit card and communication was easy.

Yelp Review 03/14/2018

This pool company is very dependable and does a great job. They have cleaned and serviced my pool for several months now. I just updated my rating to 5 stars because there was nothing wrong with this company it is great!

Google Review 02/19/2018

Well, after searching the pool service websites, I finally found the perfect pool maintenance company everyone would need & want. McCool Pools & Home Management LLC!!!

After 10 years with my old pool service provider, I felt a need to change providers. McCool Pools stepped up to the plate & delivered the results that I would expect from a highly-touted pool service provider. They walked me thru all the steps of pool cleaning, pool sweeping and they handled the chemical part of the pool cleaning tasks. ( I tried it myself several years ago & my pool turned in to a green lagoon)😄

After the 1st phase, it was time to visit the pool filter. I had an old sand filter that was ready to go out any day. McCool Pools recommended a new cartridge filter and they walked me thru all the benefits of converting to a cartridge filter and I am so happy & satisfied we did. (Peace of mind) Priceless!!!

With all the professional attention & service provided thru McCool Pool & Home Management LLC, my wife & I can now peacefully enjoy lounging in the back yard poolside, enjoying cocktails and do what I do best! Relaxing!

After all, shouldn’t this be what life was intended to be? 🇺🇸

Thank You McCool Pool & Home Management LLC.

Facebook Review 11/10/2017

They’re reliable, honest, and they do a great job!

Yelp Review 11/10/2017 (View Here)

Reliable, honest, and they do great work!

Yelp Review 10/25/2017 (View Here)

Steve & Brian are the Best in the business when it comes to superior customer service & care. My pool motor went out and my wife and I were in panic mode. I called Steve & Brian and they came out to my house and replaced my pool motor right away. They were very knowledgeable, polite & walked me through each step to keep me informed. I was very impressed by their commitment to helping us in such short notice. I will certainly be using McCool Pools for my management pool needs moving forward. Hats off to them!

Yelp Review 10/24/2017  (View Here)

I highly recommend McCools Pools. The communication was on point and got us on the schedule right away. We had an old pump that needed to get replaced. The guys came out and gave us a fair quote and got us on the schedule for install immediately. It’s nice to see a pool company take their job seriously. Thanks again guys!

Yelp Review 10/11/2017

Steve is great, very professional, and awesome to deal with. He takes pride in his work, is honest and dependable. We would definitely recommend McCool’s pools!

Yelp Review 10/02/2017 (View Here)

Steve McCool is the best in the industry. I have been a very happy client for many years. He goes above and beyond not only for me but for all of my family and friends who need regular pool service or equipment fixed.  His prices are very fair and you can count on him to return your calls promptly.

Yelp Review 10/02/2017 (View Here)

With so many guys out there offering weekly pool maintenance and repair, good service makes all the difference. I’ve had pool guys from larger companies show up and spend a whole five minutes on my pool before moving on to the next. I felt like I had to watch these guys to make sure I was getting my money’s worth. With McCools Pools, though, I know that Steve cares about my pool. He shows up when he says and does a thorough job, every time. He’s a family guy who appreciates honesty and trust.

Yelp Review 10/02/2017

You can always rely on McCools pools for great service, honesty, affordability, and reliability! A family oriented company as well. 🙂 Steve is easy to get ahold of and always upbeat!

Yelp Review 10/01/2017 (View Here)

McCool’s Pools has excellent service and at a great price. Steve is a man of integrity and it shows in his work.

Yelp Review 9/30/2017

You can always rely on McCools pools for great service, honesty, affordability, and reliability! A family oriented company as well. 🙂 Steve is easy to get ahold of and always upbeat!