McCools Pools Reviews
McCools Pools & Home Management pride ourselves on our quality of work and customer service. Take a look at what people are saying about us.
Please leave us a review by looking up our business on Yelp, Google, and Facebook Page Reviews.
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Christopher S.
Very responsive
We have worked with McCools for almost two years now, and Steve and his team are very responsive to our calls for both regular pool care as well as problems. Their billing system and e-mail reports of service provided are state-of-the-art. Nice guys and very reliable.




Kourtney Hall
Our yard looks amazing!!
Our yard looks amazing!! Thank you so much for taming our jungle and working so hard to ensure everything looks perfect




William Calhoun
Thank you!!!!!
I have absolutely no knowledge about pools. Both owners have been to my newly purchased property to give me instructions on pool care. Not to mention bringing my pool up to spect in no time. Thank you!!!!!




Clayton Geyer
Very happy with the outcome
Was there the first time we used McCools and was very happy with the outcome! Quick response & was on time and very thorough! My yard never looked so good! Thank you McCools!




Bill Benson
Work was professionally done
My backyard was looking sad and because of that, we didn’t spend any time outside. Now we have a great outdoor space thanks to McCools Pools. They came out and fixed a poorly installed pergola and sorted out other issues. All the work was professionally done and they were able to accommodate some extra work along the way. Great work McCools Pools. Thank you.




Martha G
We have been very pleased
We have been using McCool Pools since we moved into our home. We have been very pleased with the landscaping work they do and they are very responsive when we have questions. They don’t maintain our pool (we do that ourselves) however, they have helped us with questions and draining / power washing. We were pleased with their work with that as well.




Jeffrey Karp
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Brian and team @ McCool have been the solution to a need I’ve had for too many years to count – finding dependable and professional landscaping services from a company that does exactly what they promise and who goes out of their way to exceed expectation on every visit!
I don’t understand why employing a landscaping service is so difficult in the Scottsdale, greater Phoenix area, but that’s no longer my worry.
I couldn’t be any more happy and relieved knowing that Brian and his team at McCool have it all covered and are completely aligned with my needs and wants without me having to babysit their work.
In addition to affordable/dependable monthly clean up, they’ve also been able to handle every landscaping project I’ve had from overhauling my irrigation system to replacing tons of pebbles for our desert landscaping and making sure the grounds of our home are always perfect/pristine condition.
By the way, they also take care of my weekly pool needs and provide the same incredible attention to detail and consummate professionalism, so I don’t have to worry about our family not being able to use our pool.
If you’re like me and don’t have the time/expertise to put into your landscaping and pool maintenance needs, you’ve found your answer – McCools!
Five stars and recommended with 100% confidence!




Heather Clement
Fantastic experience!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Fantastic experience! Communication with Brian has been excellent. Requested front yard maintenance and I’m very happy the work done as well as the price point. All around professional and a business that takes pride in what they do. The online customer portal is also a nice touch and something I personally find very useful. Thankful I came across McCool’s and will continue to use their service.




Michael Kreibich - Surprise, Az
Great job on pool filter cleaning.
Google Review 06/02/2019
Great job on filter cleaning. Brian spent a good deal of time making sure the pool was in good shape for the summer. Reset my pump timer for more accurate cleaning time. Thanks. Will use again for service




Mark Turner - Phoenix, AZ
Great job on our landscaping
Google Review 04/01/2020
Brian came out with his landscaping crew and did a great job. There was a huge load of gravel to wheelbarrow to the front and back yard. They worked like busy bees and were done in no time. The team was very friendly and courteous.




Jera Robison - Peoria, AZ
Great Job on our Yard
Facebook Review 03/31/2020
They have been amazing to work with!! Thank you Brian:)




Anna Sample - Scottsdale, AZ
McCools Pools is above and beyond the very best!
Google Review 03/03/2020
We have used many pool service companies over the years and Steve at McCools Pools is above and beyond the very best! We have an older pool pump and Steve is always outstanding at helping us to get the most mileage out of our existing pump. His repair work and service fees are always very reasonable in cost and top notch quality. We will have to replace our pump in the near future, but will do so with great confidence in using McCool’s pools. Thank you Steve for the continued outstanding service!!




Good ol boy fun - Phoenix, Az
Great Job!
Google Review 02/28/2020
They did a great job and reasonably priced.




A.S. - Cave Creek, Az
VERY BEST POOL SERVICE!!
Yelp Review 02/19/2020
Amazing Service! We have used many pool service companies over the years and Steve at McCools Pools is above and beyond the very best! We have an older pool pump and Steve is always outstanding at helping us to get the most mileage out of our existing pump. His prompt responses, repair work and service fees are always very reasonable in cost and top notch quality. We will have to replace our pump in the near future, but will do so with great confidence in using McCool’s pools. Thank you Steve for the continued outstanding service!!




Andrew Pascoe - Cave Creek, AZ
Great Job on our Yard!
Google Review 02/16/2020
After a year and going through 4 different landscaping companies in that time I finally called McCools.
You would find it hard to believe if I ran you though the sheer muppitry of those other landscaping people so I won’t.
I only wish I had taken before photo’s of our embarrassing yard prior to McCools coming yesterday.
As amazed as we have been with those others we are equally amazed with the job McCools did yesterday.
Thanks guys we really appreciate it and hope your around for many years to come to look after our pool and yard.




Will Kap - Cave Creek, AZ
Excellent service at a fair price point.
Google Review 02/05/2020
Excellent service at a fair price point. McCools has been servicing my pool and spa for over a year now and they have been excellent.




Kourtney Hall - Phoenix, Az
Our yard looks amazing!!
Google Review 02/03/2020
Our yard looks amazing!! Thank you so much for taming our jungle and working so hard to ensure everything looks perfect 👌🏼




Will K. - Scottsdale, Az
Steve and the whole McCools team are top notch.
Yelp Review 01/27/2020
Steve and the whole McCools team are top notch. I had a home warranty nightmare to get some old filter equipment fixed after falling apart. The home warranty company dispatched a really dishonest service who was shady and clearly in the home warranty companies pocket. Steve helped get the situation handled correctly and covered in a real partnership style. Sky is also a great tech and leaves my pool in perfect condition after each weekly cleaning.




Devin B - Peoria, Az
This Company is Amazing!
Yelp Review 1/27/2020
This company is amazing they cleaned up my yard and did a great job on our landscaping. The yard looks incredible check out the before and after




Barbara Davis - Glendale, Az
Pool Drain Very Professional!
Google Review 01/25/2020
Brian and his crew were very nice professionals and got my job done quickly. Thank you so much.




Barbara Turner - Phoenix, Az
Great Job cleaning up our weeds!
Google Review 01/20/20
Positive: Punctuality, Quality, Responsiveness, Value




Christine Harper - Scottsdale, AZ
I have been a very happy customer for 2 years now.
Google Review 01/15/2020
I have been a very happy customer for 2 years now. They truly do excellent work and care about their staff as well as their customers. I am new to owning a pool, so when I have questions, they are always very helpful. I highly recommend!




Christine H. - Scottsdale, Az
I have been a very happy customer for 2 years now
Yelp Review 12/29/2019
I have been a very happy customer for 2 years now. Steve and his team are way better at servicing and support than other vendors I have had. I greatly appreciate the caring for customers and their own staff. I also like the weekly status reports with photos, when the work is complete. I highly recommend Steve and his team for great service and keeping your pool clean and safe!




Sean P. - Phoenix, Az
Steve McCool came to fix our pool and provided exceptional service
Yelp Review 09/09/2019
Steve McCool came to fix our pool and provided exceptional service. He was timely responding to my texts and came out within a couple of days (I contacted him on a Friday or Saturday and he was here Monday). Steve was very professional, knew exactly how to make the repair, and was super friendly.
I will be sure to use them again and will highly recommend them to my friends with pools.
Thanks again, Steve.




Pasquale N. - Cave Creek, Az
Steve and team are absolutely wonderful
Yelp Review 08/06/2019
We’ve had McCool Pools as our pool service provider since we moved to Cave Creek. Coming from Chicago, I had no idea how to use or maintain our pool. Steve and team are absolutely wonderful – always helping our family out and ensuring our pool is safe and clean. I haven’t met a more courteous and responsible team! Thanks McCool Pools for taking care of our family!




Lenzie Lewis - Phoenix, AZ
Friendly and knowledgeable!
Google Review 07/01/2019
Friendly and knowledgeable! The pool was serviced and repaired within a couple of days and we were able to enjoy our pool once again!




Mark Sigman - Cave Creek, Az
Good of a decision it is to choose McCool pools
Google Review 05/01/2019
I can not stress how good of a decision it is to choose McCool pools for any pool service needs.
Our project was to replace our 20 year old rusty propane heater with a new one. From the research phase, financing, installation and finally teaching me how to use it, Josh and Brett from McCool pools helped us through the entire process seamlessly.
Communication was prompt, professional, consistent and put my wife and I totally at ease. Our process start to finish was about three weeks due to a few speed bumps that threatened the project entirely several times (dealing with a gas company, a 20 year old propane tank, and a financing CSR who seemed to have never worked with an account before). Through it all, Josh and Brett stuck with it–somehow without my feeling any pressure at all.
I am most excited to point out that through the entire process communication and logistics were conducted through calls, texts and emails. Not until today did I meet either Josh or Brett face to face!
A contractor who is competitive, builds trust through excellent customer service and who can get the entire job done so I can come home to a brand new pool heater (for the first time in 5 years) and THEN meet face to face so he can show me how to use it is beyond worth recommending.




Judy Houser-tanaka - Peoria, Az
McCool Pools have done a superb job!
Google Review 05/01/2019
McCool Pools have done a superb job of fixing my pool from a disastrous pool company previously. Their knowledgeable staff has gone over and above what is needed to fix problems. I HIGHLY recommend them!!!!!!




Eric Olsen - Scottsdale, Az
I highly recommend them to anyone.
Google Review 04/25/2019
Great service, friendly and professional pool and maintenance service. Steve and the team do a great job and I highly recommend them to anyone.




Jake O. - Peoria, Az
Customer service is excellent – team is responsive and trustworthy.
Yelp Review 04/24/2019
We’ve appreciated the consistency in quality Steven and his team bring. Customer service is excellent – team is responsive and trustworthy. I would highly recommend McCool’s pools to anyone looking for a company to perform regular maintenance or one time fixes.




Rick Plumhoff - Scottsdale, AZ
Top Notch Service for Pool and Landscaping
Google Review 04/16/2019
Timely replies to my questions and requests along with top notch, reliable service. Rarely do I not have to micro manage a vendor, but with McCool’s my landscape and pool maintenance are on cruise control.




Christopher S. - Cave Creek, Az
Awesome. Good communication, great service, Nice guys!
Yelp Review 02/03/2019
Awesome. Good communication, great service,
Nice guys! As a new pool and desert homeowner, they’ve taught me a lot and am really happy to have them!




Mike Gibbons - Phoenix, Az
Great Job!
Google Review 01/25/2019
Steve took over my pool and my rental house and he dies a great job and can handle equipment issues as well




K C. - Phoenix, AZ
Business owner called immediately and addressed the issue
Yelp Review 11/13/2018 (Click Here to view)
I visited my rental property and the pool water was cloudy and the chemical readout was off. The tenant gave me the number of McCools pool as the company servicing the pool. At First, there was some disagreement between myself and the technician who was servicing my rental.
Bottom line: Tenant was responsible as well. The business owner called immediately and addressed the issue. I have changed my review and appreciate his professionalism.




Michelle B. - Peoria, Az
Great company and very responsive
Yelp Review 08/03/2018
Great company and very responsive. They came out and replaced our old single speed pool pump with a variable speed pump. The install was quick and the new pump runs like a dream. We also had them replace a burned out light in our spa. Even though it took them a couple of trips to finish the job, they did a great job. (Nothing on them – the cord length for the light wasn’t long enough so they needed to drain the spa some.) The owner and the employees were great. We will definitely be going back to them for any of our future pool needs. We highly recommend them.




Jeff N. - Scottsdale, Az
I was looking for someone to maintain our yard
Yelp Review 07/22/2018
I was looking for someone to maintain our yard and found Zach and McCools Home Management through Nextdoor. At this point we cannot be more pleased. Zach has done a great job communicating his arrival times both when he was looking to bid on the job as well as when he was going to do the work. I read a previous review mentioning communication issues and I think that was an unfortunate case of poor timing and unforeseen circumstances. I have not met the other owners but I sense Zach understands he is in a competitive service business and knows communication and timely service is very important to maintain and build a business.
Zach’s work was excellent. What I was most impressed with is his strong work ethic for a gentlemen in his mid 20’s. He could be an example for a number of people I know and see. He has a nice understanding of the native landscape and plants and our yard has never looked better.
We received three or four bids and their pricing was right in line with others. Why I picked McCool is I did not have to send reminder texts or wait a week for a bid. Another thing I appreciate is their billing system. You receive an email and can pay immediately with a credit card. No scrambling to run inside and get the checkbook like I have had to do with others when the work is complete. We are very pleased we chose Zach and McCools to take care of our yard.




Katie H. - Scottsdale, Az
I’ve had a phenomenal experience with McCools Pools.
I’ve had a phenomenal experience with McCools Pools. When I purchased a home, I wasn’t sure who I should go to for maintaining my pool. I’m so happy I am able to work with Steve and McCools pools. The pricing is very fair, but what makes McCool stand out is their outstanding service. After every cleaning, you will get a breakdown of the work done to your pool and photos. Steve keeps you on the loop on everything and I feel really comfortable working with him.
Thank you Steve and McCool pools !




Kathi Killeen R. - Cave Creek, Az
I needed some fast cleanup for our front yard
Yelp Review 07/07/2018
I needed some fast cleanup for our front yard before company came in. I called five landscape companies and only one did I find a live body. I spoke to Zach he put me on the immediate schedule and actually worked on the Fourth of July. He completely transformed our front yard I didn’t even know the problems that we had till he got rid of all of them. In addition he staked a couple of trees, repaired a dripper pipe and put new dripper’s in a few new pots, all for an incredible price. We will use them monthly!




Neil Thomas Orvis - Phoenix, AZ
EXTREMELY pleased
Facebook Review 06/29/2018
EXTREMELY pleased with the Steve and his crew at McCools Pools & Home Management. Upon purchasing a home, I decided one of my household duties would be to take care of our new pool. After a few months, it was becoming more and more of a struggle. With a young Labrador who constantly is jumping into our pool it became more of an annoyance to keep our pool clean. I gave up as I couldn’t keep up with the maintenance. Upon looking for a pool cleaner in town I was referred over to Steve and McCools Pools. From the beginning, I felt extremely comfortable working with Steve. The communication was flawless! He came in and did an assessment and was able to come in the next day to get to work. After a couple of hours, I noticed a tremendous difference. There’s also a couple of other things I’d like to get done to our pool in the future, and Steve did not hesitate and told me he could get the job done. I can’t tell you enough of how comfortable I feel working with him and his company. And on top of that, they deliver the service they set out on doing. If you are looking to get your pool service/need some work done to it, I would give my 100% approval to McCool Pools & Home Management.




Neil O. - Scottsdale, Az
Communication was flawless!
Yelp Review 06/29/2018
EXTREMELY pleased with the Steve and his crew at McCools Pools & Home Management. Upon purchasing a home, I decided one of my household duties would be to take care of our new pool. After a few months, it was becoming more and more of a struggle. With a young Labrador who constantly is jumping into our pool it became more of an annoyance to keep our pool clean. I gave up as I couldn’t keep up with the maintenance. Upon looking for a pool cleaner in town I was referred over to Steve and McCools Pools. From the beginning, I felt extremely comfortable working with Steve. The communication was flawless! He came in and did an assessment and was able to come in the next day to get to work. After a couple of hours, I noticed a tremendous difference. There’s also a couple of other things I’d like to get done to our pool in the future, and Steve did not hesitate and told me he could get the job done. I can’t tell you enough of how comfortable I feel working with him and his company. And on top of that, they deliver the service they set out on doing. If you are looking to get your pool service/need some work done to it, I would give my 100% approval to McCool Pools & Home Management.




Troy H. - Phoenix, AZ
Very Friendly
Yelp Review 06/27/2018 (View Here)
The guy that came to clean and service my pool was very friendly and told me what he was going to do step by step and put me at ease about the process he was doing when I told him this was my first house with a pool.




Kathryn R. - Cave Creek, Az
Steve McCool is my hero!
Yelp Review 06/27/2018
Steve McCool is my hero! My saltwater pool needed immediate attention due to many factors and Steve was knowledgable, responsive and willing to come over on the weekend to identify the problems and prepare his maintenance plan. Two days later he arrived with the necessary tools and equipment to return my water quality to its clear and beautiful state. Our expensive, energy efficient equipment was at risk of rapid deterioration and Steve got it all back in peak running order. I am grateful for his expertise and relieved to have found him on Yelp.
I look forward to working with someone who cares about my house and pool almost as much as I do!




MLS - Peoria, Az
This company is my go-to from now on
Yelp Review 06/20/2018
We were having issues with our pool equipment. Steve and Brian came out the very next day. They provided excellent customer service from start to finish. After they repaired a few parts and switched out our sand filter for a cartridge filter our pool is running better than ever. I loved that they left the work area very clean. This company is my go-to from now on.




WatrDoc27 - Scottsdale, Az
Great job on Pool Acid Wash
Google Review 05/03/2018
Had Steve out to acid wash one of my best customer’s pool. He did an outstanding job for them! Professional and courteous at all times. Work was completed ahead if schedule and he cleaned up the area perfectly. Thanks Steve & McCool’s Pools!




Gerard Sample - Peoria, Az
Job well done and more than fair pricing.
Google Review 05/02/2018
Steve is a knowledgeable professional who quickly assisted us with repairs to our pool after moving into a new home. Further, he took the time to explain how best to care for our “new” pool. Job well done and more than fair pricing.




Ginger Orsi - Scottsdale, AZ
Great Communication
Google Review 04/21/2018
I hired Steve McCool to take over pool service at my house as I wasn’t happy with the former companies billing system. It was good timing because my pool motor and pump died right before I called him. Steve replaced the old equipment within a week and got the pool back in running order. Billing went on a credit card and communication was easy.




Barbara T. - Phoenix, Az
This pool company is very dependable and does a great job!
Yelp Review 03/14/2018
This pool company is very dependable and does a great job. They have cleaned and serviced my pool for several months now. I just updated my rating to 5 stars because there was nothing wrong with this company it is great!




Alex Villa - Phoenix, AZ
Professional attention & service
Google Review 02/19/2018
Well, after searching the pool service websites, I finally found the perfect pool maintenance company everyone would need & want. McCool Pools & Home Management LLC!!!
After 10 years with my old pool service provider, I felt a need to change providers. McCool Pools stepped up to the plate & delivered the results that I would expect from a highly-touted pool service provider. They walked me thru all the steps of pool cleaning, pool sweeping and they handled the chemical part of the pool cleaning tasks. ( I tried it myself several years ago & my pool turned in to a green lagoon)😄
After the 1st phase, it was time to visit the pool filter. I had an old sand filter that was ready to go out any day. McCool Pools recommended a new cartridge filter and they walked me thru all the benefits of converting to a cartridge filter and I am so happy & satisfied we did. (Peace of mind) Priceless!!!
With all the professional attention & service provided thru McCool Pool & Home Management LLC, my wife & I can now peacefully enjoy lounging in the back yard poolside, enjoying cocktails and do what I do best! Relaxing!
After all, shouldn’t this be what life was intended to be? 🇺🇸
Thank You McCool Pool & Home Management LLC.




Renee Behinfar - Scottsdale, AZ
Great job on my Yard
Facebook Review 11/10/2017
They’re reliable, honest, and they do a great job!




Renee B. - Scottsdale, Az
Reliable, honest, and they do great work!
Yelp Review 11/10/2017 (View Here)
Reliable, honest, and they do great work!
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